Booking a Car Seat or Wheelchair-Accessible Ride in Maryland: What Families Should Know

Accessibility Needs Deserve a Direct Answer, Not a FAQ Checkbox

A lot of transportation websites bury accessibility information in a single generic FAQ line. Families and travelers with real needs — a toddler who legally must ride in a car seat, an older relative who uses a wheelchair, a passenger with a mobility device that needs to be stowed carefully — deserve a straight answer about what is actually available, not a vague "please contact us."

Car Seats: What We Provide and How to Request Them

BWI Chauffeur provides infant, convertible and booster car seats on request at no additional hassle — tell us your child's age and weight when you book, and the correct seat is installed and ready before the vehicle arrives. This applies to every vehicle in our fleet, from a sedan to a Sprinter van, and it is one of our standard policies rather than a special accommodation you have to ask twice about.

Infant, Convertible and Booster Seats, Explained

An infant seat suits a newborn up to roughly 20–30 pounds depending on the model; a convertible seat covers a wider age and weight range and can face rear or forward; a booster seat suits an older child who has outgrown a full car seat but still needs the height boost for a seatbelt to fit correctly. If you are unsure which category your child needs, tell us their age and current seat at home and we will match it.

Wheelchair-Accessible Transportation: What to Ask For

For a passenger using a wheelchair or another mobility device, tell us the specific equipment (manual chair, power chair, scooter) and whether the passenger can transfer to a vehicle seat independently or needs the mobility device itself accommodated in the vehicle. Wheelchair-accessible vehicle arrangements can be made with advance notice — call 877-609-1919 at least 24 hours before your trip so we can confirm the right equipment and vehicle for your specific needs rather than guessing on the day.

Why Advance Notice Matters More Here

For most trips, we accept same-day bookings without much friction. Accessibility needs are the clear exception: confirming the correct car seat inventory or arranging the right vehicle for a mobility device genuinely takes planning time that a last-minute call does not allow for. If you know your travel date, even a rough one, call ahead rather than waiting until the week of your trip.

Multi-Generational Family Trips: Booking for Both Needs at Once

It is common for one trip to need both a car seat for a grandchild and accessible accommodation for a grandparent in the same vehicle or convoy. Tell us about every passenger's needs on the same call rather than mentioning them separately — it lets us plan the right vehicle mix and seat placement for the whole family in one pass instead of adjusting the booking twice.

Airport Trips With Accessibility Needs

An airport pickup adds one more variable worth mentioning when you book: whether the passenger needs help at baggage claim, whether a wheelchair needs to be stowed alongside checked luggage, and how much extra time to build into the pickup if customs or a connecting gate involves a longer walk than usual. Flagging this when you book a BWI, DCA or Dulles transfer lets your chauffeur plan the right amount of wait time and the right vehicle from the start, rather than adjusting on the fly at the curb.

Booking the Trip

Call 877-609-1919 and describe exactly who is riding and what they need — ages for car seats, equipment type for accessibility — and we will confirm the right vehicle and equipment before your trip, not on the day of it.